PRIVACY POLICY Approval-GM
Status: 01-03-2019
- We take the protection of your personal data very seriously. We always treat your personal data confidentially and in accordance with the data protection regulations of the European General Data Protection Regulation (DS-GVO) and the supplementary Federal Data Protection Act (BDSG).
- The person responsible for data processing is: Elke Fükking, Dieringhauser Str. 2, 51645 Gummersbach / Email zulassung-gm@gmx.de
- When you visit our website, we process usage data and meta and communication data such as device information or the anonymized IP addresses of visitors and users of our online offer. We anonymize the IP addresses by removing the last segment so that no reference can be made to you personally.
- When the customer uses the services, we process personal information (name, address and other contact details), payment data (information on bank account or credit cards), identification data (e.g. ID data for processing registration services, powers of attorney) and vehicle data (e.g. license plate number, chassis number, etc.) as well as data related to the provision of services (e.g. vehicle documents, SEPA direct debit mandate for vehicle tax). In addition, we process the usage data, metadata and communication data to process orders.
- We process your personal data in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) as well as other legal provisions, e.g. for the initiation and processing of a contract.The processing of your personal data (Art. 4 No. 2 GDPR) takes place in order to fulfill a contract with you or to check the justification of a contract initiation. After your order has been processed, the data will be deleted by us, unless they have to be kept longer for reasons of verifiability, ongoing customer service or relevant statutory retention periods.
- Evaluation of information when using the website: Cookies: When you visit one of our websites, we may store information in the form of a cookie on your device (e.g. laptop, tablet, smartphone). Cookies are small text files that are sent to your browser by a web server and saved on your computer. Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity. This information is used to automatically recognize you on your next visit to our website and to make navigation easier for you. Cookies allow us, for example, to adapt a website to your interests or to save your password so that you do not have to re-enter it every time you visit. If you do not want us to recognize your computer again, you can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and automatically delete the Activate cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
- Server log files: Each time you visit the website available at www.zulassung-gm.de, data can be automatically collected and processed. The following data is collected for the purpose of ensuring a smooth connection to the website, compiling visitor statistics on the use of this website, improving the website and ensuring system security and stability: Date and visit to the URL on which the visitor is located ; URL that the visitor visited immediately before (referrer URL); browser used; operating system used; the IP address of the requesting computer. The data is anonymized by removing the last digits of the IP address. Only in the case of errors when accessing the page will this data be stored anonymously for 7 days and then automatically deleted.
- Who will get my data? Within the authorization-gm, those departments receive your data that need it to fulfill the contractual obligations to process the order and to carry out services. In order to handle some of the processes for the provision of services, your data must be passed on to the approval offices or service partners of the authorization-gm. The collection of personal data and their transmission to state institutions and authorities entitled to receive information are only carried out within the framework of the relevant laws or if we are obliged to do so by a court decision. Our employees and the service companies commissioned by us are bound by us to secrecy and to comply with the provisions of data protection regulations!
- Will my data be transferred to a third country or an international organization? A data transfer to third countries (countries outside the European Economic Area - EEA) can take place within the framework of the use of social plug-ins and analysis tools from Facebook, Google and other providers.
- How long will my data be saved? We process and store your personal data as long as this is necessary for the fulfillment of our contractual and legal obligations. As soon as the storage of the data is no longer required to carry out further processes and there are no statutory retention periods, this data will be deleted. In order to fulfill contractual obligations, we process and store your personal data for processing the service or purchase process as well as data necessary for processing complaints and guarantees for up to 24 months. In order to fulfill commercial and tax retention obligations, individual data and information are stored for up to ten years.
- What data protection rights do I have? You have the following rights within the framework of the legal requirements: to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence a right to lodge a complaint, the origin of your data, if we have not collected it, as well as the existence of automated decision-making including profiling and, if necessary, meaningful information on their details; in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us; to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required; to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR if you dispute the correctness of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need them to assert or exercise them or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible; to revoke your consent given to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we are no longer allowed to continue the data processing based on this consent in the future and to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
- Right of objection in individual cases: If your personal data is based on legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR are processed, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this that arise from your particular situation. If you file an objection, we will no longer process your personal data unless we can prove compelling reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
- Right to object to the processing of data for direct marketing purposes: In individual cases, we process your personal data in order to operate direct marketing. You have the right to object to the processing of personal data for this purpose at any time. You have a general right of objection, which we will implement without specifying a particular situation. Recipient of an objection / The objection can be addressed to: Elke Fükking, Dieringhauser Str. 2, 51645 Gummersbach
- Do I have an obligation to provide data? When ordering products or services as well as general inquiries, you only need to provide the personal data that is necessary to process the desired service or that we are legally obliged to collect in this context. You give us all further information on a voluntary basis. Without providing the minimum necessary data, we will usually not be able to carry out or process your order / service / information / inquiry.
- Protection of children and adolescents: Our offer is generally not aimed at people under the age of 18. We therefore do not request any personal data from children and young people, do not collect them and do not pass them on to third parties. Children and young people should not transmit any personal data to us without the consent of their parents or legal guardians.
Web analysis tools / tracking / social media
Google Analytics
On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR), we use Google Analytics, a web analysis service from Google LLC ("Google") one. Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law: (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active)
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the internet. In doing so, pseudonymous user profiles can be created from the processed data.
Google Analytics is configured in such a way that the data collected is deleted after 14 months.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by downloading and installing the browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
Or you can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when you visit this website:
Deactivate Google Analytics.
Further information on the use of data by Google, setting and objection options can be found on the Google website: https://www.google.com/intl/de/policies/privacy/partners (“Use of data by Google when you use websites or apps of our partners "), http://www.google.com/policies/technologies/ads (" use of data for advertising purposes "), http://www.google.de/settings/ads (" manage information that Google uses, to show you advertisements ").
Google Re / Marketing Services
On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR), we use the marketing and remarketing services ("Google Marketing Services" for short ”) From Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (“ Google ”).
Google is certified under the Privacy Shield Agreement and thus offers a guarantee that it will comply with European data protection law.
(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
The Google Marketing Services allow us to display advertisements for and on our website in a more targeted manner in order to only present users with advertisements that potentially correspond to their interests. If, for example, a user is shown advertisements for products that he was interested in on other websites, this is called "remarketing". For these purposes, when our and other websites on which Google Marketing Services are active are accessed, Google immediately executes a code from Google and so-called (re) marketing tags (invisible graphics or code, also known as "web Beacons "called) integrated into the website. With their help, an individual cookie, ie a small file, is saved on the user's device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which websites the user visits and for which Content he is interested in and which offers he has clicked, as well as technical information on the browser and operating system, referring websites, visiting time and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform you within the framework of Google Analytics that the IP address will be shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases to one Is transferred to a Google server in the USA and shortened there. The IP address will not be merged with the user's data within other Google offers. The aforementioned information can also be combined by Google with information from other sources. If the user then visits other websites, the advertisements tailored to his interests can be shown to him. The data of the users are processed pseudonymously as part of the Google marketing services. This means that Google does not store and process the name or email address of the user, for example, but rather processes the relevant cookie-related data within pseudonymous user profiles. In other words, from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymisation. The information collected by Google Marketing Services about users is transmitted to Google and stored on Google's servers in the USA.
The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that could be used to personally identify users. We can incorporate third-party advertisements on the basis of the Google AdSense marketing service. AdSense uses cookies that enable Google and its partner websites to display ads based on users' visits to this website or other websites on the Internet.
We can also use the "Google Tag Manager" to integrate and manage Google analysis and marketing services on our website.
For more information on the use of data by Google for marketing purposes, see the overview page: https://www.google.com/policies/technologies/ads, Google's data protection declaration is available at https://www.google.com/policies/privacy retrievable.
If you would like to object to interest-based advertising by Google Marketing Services, you can use the setting and opt-out options provided by Google: http://www.google.com/ads/preferences.
Facebook
We use social plugins ("plugins") from the social network facebook.com on the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR) , which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). The plugins can display elements of interaction or content (e.g. videos, graphics or text contributions) and are available on one of the Facebook logos are recognizable (white "f" on a blue tile, the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook Social plugins can be viewed here:
https://developers.facebook.com/docs/plugins/
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee that it will comply with European data protection law
(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active)
When a user calls up a function of this online offer that contains such a plug-in, his device establishes a direct connection with the Facebook servers. The content of the plug-in is transmitted from Facebook directly to the user's device, which integrates it into the online offer. In doing so, user profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs users according to our level of knowledge.
By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to their Facebook account. When users interact with the plugins, for example by pressing the Like button or making a comment, the relevant information is sent directly from your device to Facebook and saved there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out his IP address and save it. According to Facebook, only an anonymized IP address is saved in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/
If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his member data stored on Facebook, he must log out of Facebook before using our online offer and delete his cookies. Further settings and contradictions to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US website http://www.aboutads.info / choices / or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, ie they are adopted for all devices such as desktop computers or mobile devices
Whatsapp:
The customer agrees to bee personal data (e.g. name, telephone number,E-mail address, address, customer number) for communication regarding the preparation, implementation or billing of services using the instant messaging service
"WhatsApp" from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2,Ireland, processed.
The customer is awarethat WhatsApp, Inc. receives personal data (especially metadata of communication), which are also processed on servers in countries outside the EU (e.g. USA). These datesgives WhatsApp to other companies inside and outside the Facebook group of companiescontinue. For more information, see WhatsApp's privacy policy (https: //www.whatsapp.
com / legal / # privacy-policy). The vehicle registration servicehas neither precise knowledge nor influence on data processing by WhatsApp, Inc.
WhatsApp is under the Privacy Shield Agreement (https://www.privacyshield.gov/participant?id=a2zt0000000TSnwAAG & status = Active) certified and thus offers a guarantee of compliance with European data protection law.The customer can use WhatsAppRevoke it at any time without giving reasons for the future, by email to admissions-gm@gmx.de
or by post.
The website is protected by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. We use the popular SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed key or lock symbol in the lower status bar of your browser. Despite regular checks, complete protection against all dangers is not possible. Nonetheless, our security measures are continuously improved in line with technological developments.